Find out who we are at Mind & Metrics, the services we provide, the results we drive, and the values that propel us to relentlessly drive growth for our clients.
Who we are
We’re a full-funnel CX agency based in Brooklyn, NY. Our services are fully remote, so we’re able to serve clients all over the country.
We custom-tailor our work to each client to drive scalable, sustainable growth. We recognize that no two companies are the same, and a strategy can work very well for one company but fall short for another. Rather than recycling the same tactics for every project, we work tirelessly to develop a unique growth plan for each client that meets their needs and exceeds their expectations.
What we do: Our services and results
As a HubSpot growth agency and certified HubSpot partner, we use HubSpot’s powerful, connected CRM platform to build innovative and scalable solutions for our clients. In addition to HubSpot expertise, we offer a full suite of digital marketing services to transform your strategy and give you a competitive advantage.
Here’s just a few examples of the work we’ve done:
- We developed a comprehensive paid media strategy for a luxury car dealership that increased YoY revenue by 265% and reduced CPA by 25%. Find out more here.
- We built a new brand from the ground up, from a concept to reality, and drove $70,000 in monthly Amazon sales, and 30,000+ monthly site visitors. Read the case study here.
- Gained 30,000+ new leads for a brand within 3 days, at an acquisition cost of only $0.03 per lead. Read more here.
Find out more about our services by reading our Services article.
Our mission and values
Our strategies work to:
- Elevate your brand voice
- Showcase what sets you apart from the competition
- Utilize the latest tools and technologies for maximum efficiency and functionality
- Align your organization’s people, process, and platform, in order to create the optimal customer experience
We operate on a set of values that propel us to strive for excellence.
- Hungry for excellence. Encouraging and promoting excellence through innovation and creativity, discipline and pragmatism.
- Collegiality. Engaging others with respect, openness and trust in pursuit of common purposes. Having regard for individual ideals and Mind & Metrics as a whole.
- Go the extra mile. Encouraging empathy, personable interactions and relationships over process and tools.
- Integrity. Being honest, transparent and ethical in all interactions.
- Continuous self-improvement. Supporting the freedom to pursue knowledge that is based on individual and collective intelligence, curiosity, ingenuity and creativity.
- Future-proofing & sustainability. Acting in a manner that is environmentally, economically and socially sustainable. Making the next person successful and leaving the planet better for future generations.
- Collaboration over resistance. Fostering collaboration throughout our processes to meet the needs of our team members, our customers and Mind & Metrics.
- Accountability. Accepting responsibility for achievement of common goals and objectives.
- Similar does not mean the same. Just like fingerprints, our clients, employees and collaborators are unique. We believe in embracing uniqueness, not only in ourselves, but others as well.